FAQ
Wir entwickeln provisionsfreie Apps und Webshops für Restaurants, damit diese ihren Umsatz steigern und die volle Kontrolle über Bestellungen behalten.
Wir erheben keine Provisionen und bieten eine individuelle Lösung für jedes Restaurant, inklusive eigener Apps und Online-Shops.
Unsere Preise sind transparent und beinhalten keine versteckten Gebühren. Kontaktiere uns für ein maßgeschneidertes Angebot.
Nein, du kannst jederzeit mit einer 3-monatigen Kündigungsfrist kündigen.
In der Regel dauert es nur 3 Wochen, bis deine maßgeschneiderte iOS- und Android-App bereit ist.
Wir arbeiten mit verschiedenen Kassensystemen zusammen und prüfen gerne, ob dein System kompatibel ist.
Ja, du kannst alle wichtigen Einstellungen wie Öffnungszeiten, Lieferoptionen, und Rabatte selbst steuern.
Ja, in der GM Merchant App kannst du deine Umsätze täglich, wöchentlich oder monatlich einsehen und sogar für mehrere Standorte vergleichen.
Stornierungen und Rückerstattungen werden direkt über das System abgewickelt und du hast die volle Kontrolle.
Unser Support-Team steht dir jederzeit zur Verfügung und kümmert sich um alle technischen Fragen.
Du erhältst die Zahlungen direkt auf dein Konto. Falls du noch kein PayPal-Konto hast, richten wir es kostenlos für dich ein.
Nein, wir können die Transaktionskosten (z.B. PayPal-Gebühren) auf den Gast umlegen.
Du kannst deine Gerichte jederzeit aktivieren oder deaktivieren und Änderungen direkt mit deinem Zugang vornehmen.
Ja, wir stellen dir 2.500 Flyer mit deinem individuellen QR-Code zur Verfügung, um deine App zu promoten.
Du kannst dir monatliche Berichte als PDF per E-Mail zusenden lassen oder direkt in der App einsehen.
Deine Gäste scannen einfach den QR-Code, um deine App zu öffnen und direkt zu bestellen – bequem und ohne Wartezeiten.
Ja, neben unseren digitalen Lösungen bieten wir auch Flyer, Speisekarten und Tischaufsteller für Restaurants an.
Mit der Gastro Master App und unseren Offline-Produkten (z.B. Flyer mit QR-Code) erhöhst du deine Sichtbarkeit und ziehst mehr Kunden an.
Alle Daten sind sicher und werden verschlüsselt übertragen, um maximale Sicherheit für dich und deine Gäste zu gewährleisten.
Ja, unser SEO-Management sorgt dafür, dass dein Restaurant online besser gefunden wird und mehr Kunden erreicht.
New customers receive 2,500 double-sided DIN A6 sheets Flyerprinted on 250g high-quality, glossy paper.
Our design team takes care of the complete design and sends you the first draft for approval.
On the Flyers there is a QR code that automatically takes guests to the Apple or Android app or directly to the Webshop forwarded.
We recommend a 10% discount promotion for the first 2,500 Flyerbut you can also choose 5% or other discounts.
The discount promotions can be viewed in real time via the GM Merchant App and can be activated or deactivated at any time.
It is important that delivery drivers hand out the flyers with every delivery and that they are also distributed to customers in the restaurant. It is also advisable to distribute the flyers in the surrounding area.
Yes, we also offer DIN A6 acrylic glass table displays that can be perfectly combined with our flyers.
We offer digital solutions such as a customer loyalty system, a digital stamp card and the option to create individual coupon codes.
Customers can collect points, the value of which can be freely determined (e.g. 1 point per € turnover). Discounts can be granted from a certain number of points.
Coupon codes can be created individually and limited in time or quantity.
Yes, you can keep your customers up to date with push notifications, e.g. about promotions or new dishes.
Platforms such as TikTok, Facebook and Instagram can be used in the App to achieve stronger customer loyalty.
Can I display special dishes of the day in the app?
Yes, you can set menu categories so that they are only visible at certain times, e.g. for a morning and afternoon menu.
Yes, you can set a minimum order value for free deliveries and this value can be customized depending on the delivery distance.
New dishes can be added on the start page of the App be displayed as a highlight to attract more attention.
Yes, you can specify that certain menu categories, such as alcoholic beverages, are excluded from discount promotions.
Discounts can be applied anytime and anywhere in real time via the GM Merchant App be adapted.
Yes, you can set a minimum order quantity for coupon codes so that the discount is only applied from a certain order value.
Gastro Master offers a thermal printer that is operated with standard 58mm thermal paper and meets all the requirements for gastronomic operations.
The scope of delivery includes the printer, a first 58mm paper roll, a USB-C charging cable and a power supply unit.
The printer supports 58mm thermal paper.
If you already have a compatible 80mm printer connected to a computer, this will be taken into account in the set-up fee and you will receive a reduced fee.
Yes, the Gastro Master receipt printer has a 12-month guarantee, during which you will receive a new device free of charge at any time if it is defective.
Yes, if no WLAN is available, the printer also supports a 4G SIM card, which can be provided by Gastro Master on request.
The printer supports WLAN, but can also be operated with a 4G SIM card if no WLAN is available.
Yes, the ringtone for incoming orders can be customized.
The preparation time can be selected during the ordering process and extended in 5-minute increments if required.
The customer automatically receives an e-mail when the preparation time is extended.
The receipt printer must always be connected to the Internet in order to receive and process orders. Orders cannot be processed without a connection. For this purpose, there is an indicator at the top right which lights up green or red, depending on reception.
Yes, the printer supports Bluetooth. Make sure that Bluetooth is activated to ensure a stable connection.
Under the “Today's” tab, you can view a summary at the end of the working day and print a daily report. This should be done daily.
Spare parts such as batteries, cables or power supply units are always available and can be delivered immediately if required.
The receipt printer has a 5.5 inch screen with a resolution of 720 x 1440 pixels.
The printer is equipped with 3 GB RAM, which ensures smooth performance.
If the printer fails within the 12-month warranty period, you will receive a new device free of charge.
Under the “Today's” tab, you can view a summary of the day's sales and print a report if required.
Our Systems support cash payments, EC cards, credit cards, Apple Pay, Google Pay, PayPal and other common online payment methods.
Yes, we can take over your existing domain or offer you the option of registering a new one.
Yes, you can use our SEO-Management and an associated website as additional services.
Yes, our System is ideal for franchise companies with several locations and enables centralized control.
Yes, you can change the design, images, colors and the entire menu yourself at any time. If you wish, we can also provide this service for you.
Yes, you can easily upload pictures of the dishes to the Webshop to offer customers a visual experience.
Yes, our System enables customers to tip online orders.
Yes, it is possible to order half pizzas, for example one half pizza salami and the other half pizza ham.
Yes, you have your own access and can update and change the menu yourself at any time.
Yes, we offer interfaces to various POS systemsso that the orders can be processed directly in your system.
Yes, orders can be printed on our own 58mm receipt printers as well as on your own 80mm or DIN A4 printers.
Yes, customers can receive automatic e-mail notifications about the order status.
Yes, you can check the opening hours at any time in your account or via the GM Merchant App customize.
In the GM Merchant app, you can deactivate or adjust deliveries, pick-ups and on-site orders at any time.
Yes, you can set different times for pick-up, delivery and on-site dining, regardless of regular opening hours.
With every order, a QR code is printed with the delivery route via Google Maps, which the driver can scan to get the route displayed immediately.
Yes, our system is flexible and can be adapted to your growing needs and requirements at any time, be it by adding new locations or functions.
New customers receive 2,500 double-sided DIN A6 sheets Flyerprinted on 250g high-quality, glossy paper.
Our design team takes care of the complete design and sends you the first draft for approval.
On the Flyers there is a QR code that automatically takes guests to the Apple or Android app or directly to the Webshop forwarded.
We recommend a 10% discount promotion for the first 2,500 Flyerbut you can also choose 5% or other discounts.
The discount promotions can be viewed in real time via the GM Merchant App and can be activated or deactivated at any time.
It is important that delivery drivers hand out the flyers with every delivery and that they are also distributed to customers in the restaurant. It is also advisable to distribute the flyers in the surrounding area.
Yes, we also offer DIN A6 acrylic glass table displays that can be perfectly combined with our flyers.
We offer digital solutions such as a customer loyalty system, a digital stamp card and the option to create individual coupon codes.
Customers can collect points, the value of which can be freely determined (e.g. 1 point per € turnover). Discounts can be granted from a certain number of points.
Coupon codes can be created individually and limited in time or quantity.
Yes, you can keep your customers up to date with push notifications, e.g. about promotions or new dishes.
Platforms such as TikTok, Facebook and Instagram can be used in the App to achieve stronger customer loyalty.
Can I display special dishes of the day in the app?
Yes, you can set menu categories so that they are only visible at certain times, e.g. for a morning and afternoon menu.
Yes, you can set a minimum order value for free deliveries and this value can be customized depending on the delivery distance.
New dishes can be added on the start page of the App be displayed as a highlight to attract more attention.
Yes, you can specify that certain menu categories, such as alcoholic beverages, are excluded from discount promotions.
Discounts can be applied anytime and anywhere in real time via the GM Merchant App be adapted.
Yes, you can set a minimum order quantity for coupon codes so that the discount is only applied from a certain order value.
Gastro Master offers a thermal printer that is operated with standard 58mm thermal paper and meets all the requirements for gastronomic operations.
The scope of delivery includes the printer, a first 58mm paper roll, a USB-C charging cable and a power supply unit.
The printer supports 58mm thermal paper.
If you already have a compatible 80mm printer connected to a computer, this will be taken into account in the set-up fee and you will receive a reduced fee.
Yes, the Gastro Master receipt printer has a 12-month guarantee, during which you will receive a new device free of charge at any time if it is defective.
Yes, if no WLAN is available, the printer also supports a 4G SIM card, which can be provided by Gastro Master on request.
The printer supports WLAN, but can also be operated with a 4G SIM card if no WLAN is available.
Yes, the ringtone for incoming orders can be customized.
The preparation time can be selected during the ordering process and extended in 5-minute increments if required.
The customer automatically receives an e-mail when the preparation time is extended.
The receipt printer must always be connected to the Internet in order to receive and process orders. Orders cannot be processed without a connection. For this purpose, there is an indicator at the top right which lights up green or red, depending on reception.
Yes, the printer supports Bluetooth. Make sure that Bluetooth is activated to ensure a stable connection.
Under the “Today's” tab, you can view a summary at the end of the working day and print a daily report. This should be done daily.
Spare parts such as batteries, cables or power supply units are always available and can be delivered immediately if required.
The receipt printer has a 5.5 inch screen with a resolution of 720 x 1440 pixels.
The printer is equipped with 3 GB RAM, which ensures smooth performance.
If the printer fails within the 12-month warranty period, you will receive a new device free of charge.
Under the “Today's” tab, you can view a summary of the day's sales and print a report if required.
Our Systems support cash payments, EC cards, credit cards, Apple Pay, Google Pay, PayPal and other common online payment methods.
Yes, we can take over your existing domain or offer you the option of registering a new one.
Yes, you can use our SEO-Management and an associated website as additional services.
Yes, our System is ideal for franchise companies with several locations and enables centralized control.
Yes, you can change the design, images, colors and the entire menu yourself at any time. If you wish, we can also provide this service for you.
Yes, you can easily upload pictures of the dishes to the Webshop to offer customers a visual experience.
Yes, our System enables customers to tip online orders.
Yes, it is possible to order half pizzas, for example one half pizza salami and the other half pizza ham.
Yes, you have your own access and can update and change the menu yourself at any time.
Yes, we offer interfaces to various POS systemsso that the orders can be processed directly in your system.
Yes, orders can be printed on our own 58mm receipt printers as well as on your own 80mm or DIN A4 printers.
Yes, customers can receive automatic e-mail notifications about the order status.
Yes, you can check the opening hours at any time in your account or via the GM Merchant App customize.
In the GM Merchant app, you can deactivate or adjust deliveries, pick-ups and on-site orders at any time.
Yes, you can set different times for pick-up, delivery and on-site dining, regardless of regular opening hours.
With every order, a QR code is printed with the delivery route via Google Maps, which the driver can scan to get the route displayed immediately.
Yes, our system is flexible and can be adapted to your growing needs and requirements at any time, be it by adding new locations or functions.
Book your free initial consultation now
In a non-binding initial consultation, one of our experts will introduce you to Gastro-Master in detail and answer your questions.
Rene Ebert
Managing Director
Salvatore Anzaldi
Account manager
Previous
Next
What you can expect:
One of our experts is available for a free initial consultation to get to know you, introduce Gastromaster and answer your questions.
You can see examples of what your own online ordering system and app could look like.
We listen to your questions and support you in turning your ideas into reality.
Our experts will check whether Gastromaster is suitable for your situation.
Book your free initial consultation now
In a non-binding initial consultation, one of our experts will introduce you to Gastro-Master in detail and answer your questions.
Rene Ebert
Managing Director
Salvatore Anzaldi
Account manager
Previous
Next
What you can expect:
One of our experts is available for a free initial consultation to get to know you, introduce Gastromaster and answer your questions.
You can see examples of what your own online ordering system and app could look like.
We listen to your questions and support you in turning your ideas into reality.
Our experts will check whether Gastromaster is suitable for your situation.
English 
German